Privacy Policy

1. Personal Information Protection Officer

In accordance with Law 25 (Quebec), we have appointed a person responsible for the protection of personal information:

Name: Carl Damphousse
Email: info@betoncalacatta.ca
Role: Personal Information Protection Officer

You may contact this person for any questions, or to request access, correction, or removal of your data.

2. Personal Information We Collect

We only collect information necessary to provide our services. This may include:

First and last name
Email address
Phone number
Your business name (if applicable)
Content of your messages or requests (e.g. contact form, partnership inquiry)
IP address (for security or statistical purposes)

We do not collect sensitive data (e.g. health, ethnic origin, etc.) without your explicit consent.

3. Purpose of Collection

Your personal information is collected solely for the following purposes:

To respond to your inquiries or messages
To process a partnership or service request
To manage our customer or business relationships
To improve our communications and website
To comply with legal obligations

We will never use your information for any other purpose without your express consent.

4. Consent

Your consent is required before collecting, using or sharing your personal information, except where permitted by law.

By filling out a form on our website, you expressly consent to the use of your data for the purposes mentioned above.

You may withdraw your consent at any time by contacting us.

5. Sharing of Information

We do not share your personal information with any third party, except:

If required by law (e.g. legal requests)
If you have explicitly consented
If required to deliver a service (e.g. newsletter platform, secure hosting)

In all cases, we ensure third parties respect the confidentiality of your data.

6. Retention and Security

We retain your personal information for a reasonable period based on its intended use or legal requirements.

We apply appropriate security measures to protect your data against unauthorized access, loss, disclosure or misuse.

Data is stored on secure servers located in Canada or in jurisdictions with equivalent privacy protection.

7. Your Rights

Under Law 25, you have the following rights:

Access your personal information
Correct inaccurate, incomplete, or ambiguous data
Withdraw your consent
Request deletion of your data
Request data portability (in a readable tech format, upon request)

You can exercise these rights by emailing us at info@betoncalacatta.ca.

8. Cookies

Our site uses cookies to enhance user experience, track performance, or deliver tailored content.
By browsing our website, you consent to the use of these cookies.

You can set your browser to block cookies or notify you when they’re being used.

9. Policy Updates

This policy may be updated to reflect changes in our practices, technology, or legal requirements.

We recommend checking it regularly. Any update will be posted with a revised date.

10. Contact Us

For any questions regarding this policy or to exercise your rights:

📧 Email: info@betoncalacatta.ca
📍 Company: Calacatta Concrete

Calacatta Concrete is committed to protecting your privacy and handling your personal information with integrity, transparency, and respect.